Luge Safety & FAQs

• Ticket sales close 30 minutes before the end of operating hours. On busy days such as weekends and public holidays, ticket sales may close early depending on on-site conditions. The purchase of multi-ride tickets or package products may also be restricted during certain time periods.
• All tickets include the Skyline Skyride (chairlift) fee and helmet rental for safety.
• Each guest must hold one ticket per person, regardless of whether riding alone or accompanying a child. Issued tickets are non-transferable.

• Guests who are at least 110cm tall and 6 years of age or older may ride alone. (Subject to on-site staff discretion.)
• Children under 85cm in height, pregnant guests, intoxicated guests, and individuals with medical conditions requiring caution (e.g., heart disease, high blood pressure, herniated discs, etc.) are not permitted to ride.
• For child companion ride criteria and companion ticket usage, please refer to the information below.

• The use of action cameras (e.g., GoPro) is permitted. However, for safety reasons, the device must be securely mounted to your body or helmet at all times during the ride.
• For safety reasons, selfie sticks or handheld recording devices are strictly prohibited. Dropping a device during the ride may cause serious injury to yourself or others. We appreciate your understanding.
• We are not responsible for any damage or loss of devices caused by improper mounting. Please ensure that your device is securely attached before boarding.

• Online tickets can be used directly without visiting the ticket counter. (However, tickets purchased through third-party platforms such as Naver, Klook, Trip.com, Coupang, Yanolja, etc., must be exchanged for a physical ticket at the on-site ticket counter before use.)
• Upon arrival at the luge site, proceed to the helmet storage area, select a properly fitting helmet, and present the ticket received by email (PDF file or QR code) to the staff at the Skyline Skyride (chairlift) boarding queue.
• All purchased products are issued under a single QR code. If members of your group need to enter separately, please contact the on-site ticket counter in advance for verification.

• There is no strict dress code. However, comfortable clothing suitable for physical activity is recommended for a safe and enjoyable experience.
• For safety reasons, we recommend wearing closed-toe shoes (e.g., sneakers) rather than slippers or sandals.

• To prevent dropped devices and safety accidents, the use of all mobile devices is strictly prohibited while riding the Luge, Skyline Skyride (chairlift).
• Skyline Luge Tongyeong assumes no responsibility for device damage or related safety incidents caused by failure to comply with this policy. Please take extra care of your belongings.

[Child Doubling Ticket Purchase Conditions]

• Children between 85cm and 120cm in height are eligible to purchase a doubling ticket.
• The child doubling ticket must match the number of rides on the guardian’s ticket.
  (Example: If the guardian purchases a 5-ride ticket, the child doubling ticket must also be a 5-ride ticket.)

[Doubling Conditions]

• Under 85cm: Not permitted to ride
• 85cm – 110cm: Must ride with a guardian (guardian must be at least 19 years old)
• 110cm – 120cm: May ride alone (Must be at least 6 years old; subject to staff discretion)
• 120cm and above: May ride alone (must purchase a regular ticket at the adult rate)

• In the event of thunder or lightning, all rides will be temporarily suspended for guest safety.
• The Luge, Skyline Skyride (chairlift) normally operate in light rain. However, operations will be suspended in the event of strong winds or heavy rain that may affect safety.